Reference

How 100plus88 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use 100plus88, how we use it, and who we share it with — nothing hidden, nothing vague.

Account data protectedPayment records handled with careNo unnecessary data sharingYour access rights respectedContact us to request changes

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PRIVACY CONTACT PATH

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete specific records, our support team handles these requests directly. You can reach us through live chat on the site, by email, or via the account help centre — whichever works best for you. We aim to acknowledge your request promptly and respond with a resolution or update on the status of your enquiry.

Live Chat Start a live chat session from any page on the site. Our support team can log your data request and escalate it to the right contact within our privacy team.

Email Support Send your data access or correction request by email. Include your registered account name and the specific data point you are asking about so we can locate your records quickly.

Account Help Centre Log in, head to account settings, and raise a query under the help section. This path keeps your request tied to your verified account for faster handling.

Data We Collect and Why We Use It

100plus88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity and process your transactions — this includes your name, contact details, and the account numbers linked to your chosen payment method. If you deposit using Touch 'n Go eWallet, Boost,

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or GrabPay, we record the transaction reference and amount so your account balance updates correctly and any disputes can be resolved. We also collect device data — your browser type, IP address, and session timestamps — to protect your account from unauthorised access and to keep
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our platform running properly. This data is not sold to third parties. We may share limited information with payment processors or fraud-prevention services only where it is necessary to complete your transaction or comply with applicable law. Your account data is retained for as long as
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your account remains active and for the period required under applicable regulations. Access to your data within our systems is restricted to staff who need it to perform their role. We apply encryption to data stored on our servers and to information passing between your device
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and our platform. Where any section of this policy refers to eligibility or account access, that is subject to local law and applies only where permitted in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We keep your data secure through a combination of technical controls and internal access policies. Cookies on our site track session state and your payment method preference — for example, if you last used GrabPay or Boost, that preference is stored so the deposit screen loads faster next time. You can clear cookies at any time through your browser settings, though this will reset your saved preferences. Your account password is stored as an encrypted hash; our staff cannot read it. Data-retention periods vary by data type, and we delete data that is no longer required once the relevant retention period has passed.

Encryption Data moving between your device and our servers is encrypted. Account credentials, payment references and personal details are never transmitted or stored in plain text on our systems.

Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your last payment method — Touch 'n Go eWallet, Boost or GrabPay. You control these through your browser settings.

Access Restrictions Internal access to your account data is role-based. Only team members whose job requires it can view your records, and all access is logged for audit purposes.

Retention and Deletion We keep your data for as long as your account is active and for the period required by applicable regulations. When data is no longer needed, we delete or anonymise it securely.

Your Privacy Questions Answered

These are the questions we hear most often about how your data is managed at 100plus88. If your question is not covered here, reach out through live chat or email and we will get back to you with a direct answer.

We collect your name, email address, contact number, and identity verification documents. If you link a payment method such as Touch 'n Go eWallet or Boost, we store the transaction reference associated with each deposit.

We share data only where necessary — with payment processors to complete your GrabPay or DuitNow transaction, and with fraud-prevention services where required. We do not sell your data to advertisers or unrelated third parties.

Log in and use the account help section to raise a data access request, or contact us by email. We will confirm the data we hold and correct any inaccurate details after verifying your identity.

Yes. You may request deletion of personal data we no longer need to retain. Some records — such as transaction history — must be kept for the period required under applicable law before they can be removed.

Cookies track your session and save preferences like your last payment method. They do not contain your password or payment credentials. You can clear or block cookies via your browser, though some site features may behave differently afterwards.

Yes — whether you access the platform on a mobile browser or desktop, the same policy applies. Device data such as your IP address and session timestamps is collected on all access points to protect your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoAbout Us

How 100plus88 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Your Privacy Questions Answered

01 What personal data does 100plus88 collect when I open an account?

02 Does 100plus88 share my data with third parties?

03 How can I access or correct the data you hold about me?

04 Can I ask 100plus88 to delete my account data?

05 How do cookies affect my privacy when I use the site?

06 Does this Privacy Policy apply to all devices I use to access 100plus88?

Privacy Policy

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